Admissions Coordinator (Mental Health) at Sierra Meadows & Ascend Behavioral Health

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Admissions Coordination, Client Communication, Pre-assessments, Insurance Explanation, CRM Utilization, Call Tracking, Documentation, Liaison, Interdepartmental Collaboration, Behavioral Health Admissions, Compassionate Guidance, Treatment Eligibility Assessment

Industry

Mental Health Care

Description

Description GENERAL DESCRIPTION OF THE POSITION: The Admissions Coordinator at Tatum Psychology Employment Group will play a pivotal role in our organization’s growth and patient care. The Admissions Coordinator will be the first point of contact for prospective clients, providing compassionate guidance and ensuring seamless access to our comprehensive mental health services. ESSENTIAL FUNCTIONS: 1. Admissions Coordination Oversee the admissions process from initial inquiry to admission, ensuring a smooth, compassionate, and supportive experience. Assess treatment eligibility based on admission criteria, insurance policies, and input from clinical staff. Complete thorough pre-assessments with potential clients to determine appropriate levels of care. 2. Client Communication & Engagement Answer inbound calls, chats, and form submissions from potential clients, their loved ones, and referring professionals. Maintain a comprehensive understanding of all services offered and strategically present treatment options to clients, families, and community partners. Explain insurance benefits, payment options, and financial assistance to clients and families seeking treatment. 3. Systems & Documentation Utilize CRM, Call Tracking Metrics, and other internal systems to track inquiries, manage client data, and streamline admissions workflows. Act as a liaison for referral sources, collecting documentation, gathering collateral information, and providing updates on admissions and discharges. 4. Interdepartmental Collaboration Collaborate with clinical staff, administrative teams, and leadership to remove barriers to admission and ensure timely access to care. Work cross-functionally to ensure a coordinated and effective intake process that reflects best practices in behavioral health admissions. ADDITIONAL FUNCTIONS: Performs other duties as may be assigned. Follows and supports TPEG policies and procedures. Works collaboratively and cooperatively with internal and external partners. Represents TPEG, Inc., by embodying the mission, vision and values of the organization. Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.) Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines. Displays creativity and vision in recommending new tactics and strategies. Expands and updates job knowledge through educational opportunities and professional learning. The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.

Responsibilities

The Admissions Coordinator serves as the first point of contact, managing the entire admissions process from initial inquiry to admission, ensuring a compassionate and supportive client experience. This role involves assessing treatment eligibility, conducting pre-assessments, explaining financial options, and collaborating internally to streamline access to mental health services.