Department: Sales and Business Development
Position Overview: Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell / convert to admissions. You will contact warm leads for programs via phone and email / consult potential students on how our programs can help them achieve their career goals. Outcome measured will be the number of lead conversions / admissions generated.
Operational skills / Role expectations:
- Lead Generation, Nurturing and Conversion:
- Cold calls, direct emailing, and perform other lead generation activities.
- Build and manage pipeline of leads that have inquired about our programs.
- Provide in-depth and customized information on courses / programmes to prospective students via phone and email.
- Strong phone presence / Comfortable making 120+ dials and/or emails a day to connect with warm leads and to generate further leads.
- Work with the prospective learners though the enrolment process by following up and building urgency.
- Ability to build a referral funnel from the existing students.
- Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.
Reporting and Feedback:
- Adhere to the inside sales process, data management processes and workflow.
- Record, track and report sales activities on timely basis using the CRM tool.
- Initiate and implement plans to increase sales in coordination with reporting manager.
- Periodic reports to the reporting manager w.r.t activities done
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations
- Display efficiency in gathering market and customer info, to enable product feedback and improve product positioning.
- Other Skills mandatory for the role:
- Thorough understanding of the sales process and should have proven track record.
- Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point.
- MS Office Skills
- Excellent inter-personal, communication (both verbal and written) and listening skills
- Good cross-cultural awareness to be able to effectively communicate with customers from various geographies.
- Experience using a CRM
- Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up.
- Ability to hit metrics, targets without being micromanaged.
Education: Graduate / Post graduate from any institute, MBA can be an added advantage.
Experience: 3-6 years of experience in Sales function, preferably selling Higher Education courses (Inbound Sales, One-on-one selling, Lead generation and conversion roles)
Job Type: Full-time
Pay: AED3,500.00 - AED4,500.00 per month
Application Question(s):
- What is your current salary ?
- What is your expected salary ?
- What is your notice period ?
Experience:
- B2B: 3 years (Preferred)
- B2C: 3 years (Preferred)
- Higher education sales: 3 years (Preferred)
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