Admissions & Intake Coordinator at Beacon Treatment Center

Vernon, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient intake, Customer service, HIPAA compliance, Data entry, Scheduling, Electronic health records, CRM software, Insurance verification, Prior authorization, Communication, Organizational skills, Multi-tasking, Administrative support, Case management, Documentation

Industry

Mental Health Care

Description

Admissions & Intake Coordinator Job Description: The Admissions Coordinator Assistant plays a vital role in supporting the patient intake and admissions process at an outpatient behavioral health facility. This position involves coordinating with prospective clients, families, and clinical staff to ensure a smooth, compassionate, and efficient entry process. The assistant helps maintain accurate records, facilitates communication, and upholds compliance with healthcare regulations and privacy standards. The role requires strong organizational skills, sensitivity to mental health concerns, and excellent communication abilities. Duties and Responsibilities: Promoting Beacon’s mission and values. Greet prospective patients and their families with professionalism and compassion, providing a welcoming experience via phone, email or in-person. Assist in collecting, verifying, and documenting patient information, insurance details, and consent forms accurately. Support the scheduling of initial assessments, therapy sessions, and follow-up appointments in coordination with clinical staff. Maintain and update patient records securely in compliance with HIPAA and other privacy regulations. Collaborate with clinical and administrative teams to facilitate seamless intake and admission procedures. Respond to inquiries from prospective patients, referral sources, and other external parties via phone, email, or in person and document in CRM (Customer Relations Management) software. Assist in obtaining verification of benefits and obtaining prior authorizations when necessary. Coordinate with case managers and clinicians to ensure timely patient evaluations and admission processing. Prepare and distribute admission packets, informational brochures, and required documentation to new patients. Support the tracking of referred cases and follow-up to confirm admission status and appointment scheduling. Reporting as needed. Assist with the organization of orientation sessions and patient education materials. Ensure that all admissions activities are documented accurately in the electronic health records (EHR) system. Monitor and report on admission trends, patient flow, and referral patterns to help improve operational efficiency. Uphold confidentiality and privacy of all patient information in accordance with HIPAA and organizational policies. Assist with other administrative duties, including filing, data entry, and preparing reports as needed. Assist with other Case Management duties, including scheduling, documenting and coordinating care as needed. Contribute to a supportive and empathetic environment for clients seeking behavioral health services. Minimum Qualifications: High School diploma or equivalent (required) At least one (1) year of experience in admissions, front office and/or business/administration (preferred) Strong customer service skills, as well as good computer, phone, written, and oral communication skills (required) Customer service experience (preferred) Ability to multi-task in a fast-paced environment and be organized with an ability to show initiative and prioritize tasks

Responsibilities

The Admissions & Intake Coordinator supports the patient intake process by coordinating with families and clinical staff to ensure efficient entry into the facility. Responsibilities include maintaining accurate patient records, verifying insurance, and facilitating communication while upholding HIPAA privacy standards.