ABOUT US

HammondCare is a not-for-profit, independent Christian charity that is passionate about improving the quality of life for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

ABOUT THE ROLE

The role of Admissions Manager – Home Care plays a key role in advancing HammondCare’s Mission and Mission in Action by leading teams of Care Advisory Partners (CAP’s) to deliver high-quality, client-centred intake and onboarding experience. The role combines frontline assessment responsibilities with leadership and business development functions to drive growth, enhance client satisfaction and strengthen referrer and stakeholder networks.
This role supports strategic growth by overseeing Home Care Package (HCP) and Commonwealth Home Support Program (CHSP) admissions, refining onboarding processes, and developing team capability.

Key Responsibilities include

• Team Leadership and Performance
• Client Assessment and Onboarding
• Business Development and Referral Engagement
• Process Improvement and Service Innovation
• Compliance, Governance and Risk Management
• Care Transition and Handover
• Stakeholder Engagement & Relationship Management
• Market Research & Competitive Analysis
• Financial & Performance Metric