- Prospect Engagement & Family Support
- Act as the first point of contact for prospective parents via phone, email, and in-person, delivering a professional and welcoming experience.
- Provide personalized school tours and coordinate trial sessions or assessments.
- Admissions Administration
- Process inquiries, applications, offer letters, acceptances, and waitlists in accordance with Registrar guidance.
- Maintain accurate and up-to-date records, manage CRM databases, files, and admissions documentation.
- Coordinate assessments and interviews, scheduling with academic staff and managing parent.
- Registrar Support & Data Integrity
- Assist the Registrar in maintaining records of available places, waiting lists, and enrolment projections.
- Prepare weekly/monthly admissions reports for the Registrar and senior leadership.
- Support annual enrolment cycles, including re-enrolment, contract processing, and student registration with authorities.
- Compliance & Documentation
- Ensure full compliance with ADEK/KHDA admissions requirements, including document verification and record-keeping.
- Manage student transfer documents (TCs), visas/passports, and coordinate with government relations as needed.
- Database & Filing Systems
- Manage admissions inbox and filing (physical/digital), ensuring efficient document retrieval and secure archival.
- Update CRM/SIS platforms daily to maintain accuracy and support pipeline reporting.
- Event & Process Support
- Assist with open days, information sessions, and feeder school outreach
Provide administrative support during peak periods, including exam entries, orientation, and data transfers
Qualifications & Experience
Requirement Description Education Bachelor’s degree in education, Business, or related discipline Experience 2+ years in admissions, customer service, or administrative roles in educational settings (UAE preferred) Tech Proficiency Skilled in MS Office; experience with CRM/MIS’S systems Knowledge Familiarity with UAE regulations (ADEK/ KHDA) and admissions compliance Skills Excellent communication, strong organizational ability, attention to detail, and team collaboration
Personal Attributes
- Professional, customer-focused, and responsive under pressure
- Culturally sensitive with excellent interpersonal skills
- Organized, proactive, and capable of multitasking effectively