Core Responsibilities.

1. Prospect Engagement & Family Support

• Act as the first point of contact for prospective parents via phone, email, and in-person, delivering a professional and welcoming experience.
• Provide personalized school tours and coordinate trial sessions or assessments.

2. Admissions Administration

• Process inquiries, applications, offer letters, acceptances, and waitlists in accordance with Registrar guidance.
• Maintain accurate and up-to-date records, manage CRM databases, files, and admissions documentation.
• Coordinate assessments and interviews, scheduling with academic staff and managing parent.

3. Registrar Support & Data Integrity

• Assist the Registrar in maintaining records of available places, waiting lists, and enrolment projections.
• Prepare weekly/monthly admissions reports for the Registrar and senior leadership.
• Support annual enrolment cycles, including re-enrolment, contract processing, and student registration with authorities.

4. Compliance & Documentation

• Ensure full compliance with ADEK/KHDA admissions requirements, including document verification and record-keeping.
• Manage student transfer documents (TCs), visas/passports, and coordinate with government relations as needed.

5. Database & Filing Systems

• Manage admissions inbox and filing (physical/digital), ensuring efficient document retrieval and secure archival.
• Update CRM/SIS platforms daily to maintain accuracy and support pipeline reporting.

6. Event & Process Support

• Assist with open days, information sessions, and feeder school outreach

Provide administrative support during peak periods, including exam entries, orientation, and data transfers

Qualifications & Experience

Personal Attributes

• Professional, customer-focused, and responsive under pressure
• Culturally sensitive with excellent interpersonal skills
• Organized, proactive, and capable of multitasking effectively

Reporting & Collaboration

• Reports to: Registrar
• Collaborates with: Registrar, Admissions Manager, Marketing Team, Academic Staff, Government Relations, Registrar
• Engages with: Prospective families, feeder schools, relocation agencies, and external authorities

KPIs & Success Metrics

• Average inquiry response time (e.g. within 24 hrs)
• Conversion rates (inquiry → application, application → enrolment)
• Accuracy of admissions records and compliance audits
• Parent satisfaction feedback
• Attendance and support during admissions events

Employment Terms

• Full-time, on-site position; flexibility for assessment days and events
• UAE work permit with background and child protection clearance required
• Competitive salary aligned with Abu Dhabi private school standards