REQUIREMENTS:

• Degree in Psychology or relevant field
• Dynamic, self-motivated and client-oriented; IT Savvy; Team player
• 1 to 3 years experience in social service or healthcare industry

• First contact for applicants
• Process new applications for cases.
• Conduct financial Means Test and determine the subsidy quantum
• Liaise with social workers and coordinators of restructured hospitals of the patients’ application status, financial and psychosocial issues
• The first contact with applicants to identify presenting/ underlying issues of applicants
• Refer patients with psychosocial issues or requests to internal and hospital
• Document bio-data of patients and requests in case-files for record
• Prepare letters and ensure that the patient information and data are updated in a timely and accurate manner
• Debt management for new patients
• Contribute and ensure that the department meet its KPIsAssist in tele-consult of newly diagnosed cases with renal disease.