WHO WE ARE LOOKING FOR:

• A bility to manage concurrent projects with a high level of accuracy
• Proven time management skills and attention to detail
• Excellent verbal, written, communication , organizational , and public speaking skills
• Exemplary customer service skills handling a variety of audiences
• Capacity to work in a collaborative team environment
• Knowledge of PeopleSoft Campus Solutions, Slate (or other CRM system), and Microsoft Office Suite is preferred

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Bachelor’s Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
BACKGROUND CHECKS/CLEARANCESThis position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks.

PENN STATE IS AN EQUAL OPPORTUNITY EMPLOYER AND IS COMMITTED TO PROVIDING EMPLOYMENT OPPORTUNITIES TO ALL QUALIFIED APPLICANTS WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY OR PROTECTED VETERAN STATUS. IF YOU ARE UNABLE TO USE OUR ONLINE APPLICATION PROCESS DUE TO AN IMPAIRMENT OR DISABILITY, PLEASE CONTACT 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

• Counsel prospective students and families regarding application and enrollment processes throughout the admissions cycle ; mainly through phone calls , but also via email, virtual and in-person appointmen t session s
• Respond to requests from individual applicants , families, inquiries, and school counselors
• Present to audiences of approximately 150 attendees at recruitment and/or enrollment services sessions and events for prospective and accepted students , sharing knowledge about the admissions process, academic programs, financial aid, campus life, and U niversity structure
• Evaluate and analyze application credentials to help determine eligibility for admission
• Update student records and applications as requested
• Assist with various recruitment event ta s ks such as guest check -in , information station, and walking tour or venue chaperone shifts
• Contribute to fostering an inclusive, welcoming, and collaborative team and professional environment
• Some evening and weekend work may be require