Admissions Officer at St John of God Health Care

Midland, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

74417.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Skills, Excel, Word, Patient Administration Systems, Elective Surgery Waitlist Clerical Responsibilities, Private Health Funding, Conflict Resolution Skills, Interpersonal Skills, Communication Skills, Attention To Detail, Analytical Skills, Multidisciplinary Work Environment, Quality Commitment, Customer Service, Administrative Skills

Industry

Hospitals and Health Care

Description

Your role at St John of God Midland Hospital In this role, you will provide high-level, prompt and efficient end-to end administrative and customer services to specialists, patients within the Admissions Team at Midland Public and Private Hospitals from receipt of notification to admit, through the continuum of care to point of admission. This is a permanent full-time position, working 76 hours per fortnight, this role does involve working across rotation shifts. The Position Communicate effectively with all customers and patients using the appropriate channels, utilising appropriate formal and informal channels of communication. Adhere to all applicable St John of God Health Care policies and guidelines. Admit patients Fund Checking Pre-admit bookings as directed Prepare admission files and check Call Patients Pre-admission Following up on identified financial issues File PAC notes in Admission Pack Support back office as directed. You will have excellent computer skills and previous experience with Excel, Word and Patient Administration Systems (e.g. WebPAS) with knowledge of, elective surgery waitlist clerical responsibilities, and an understanding of the private health funding. Sound conflict resolution skills, interpersonal and communication skills, both oral and written are essential. To succeed in this fast paced, dynamic administration environment with competing commands, you must have the ability to liaise effectively with the public, patients and all levels of caregivers in a professional manner, while prioritising your workload using analytical skills with a high level of attention to detail and accuracy. You will have the ability to work effectively in a multidisciplinary work environment with ongoing commitment to quality and continually seek improvements to work processes. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $68,939 to $74,417 per annum, plus 12% superannuation Permanent full-time position available – Must be available for all work shifts Mon-Friday 0530-1336, 0600-1406, 0630-1436, 0700-1506, 0800-1606, 0900-1706 Some Saturdays Discounts on hospital services & private health insurance Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation Free on-site parking Access to fitness and wellbeing benefits through Fitness Passport Innovative Professional Development opportunities A healthy work-life balance through flexible work options, additional purchased leave & well-being programs All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements For enquiries contact Nakita Wormald, Admissions Coordinator on (08) 9462 4055. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

Provide high-level administrative and customer services to specialists and patients within the Admissions Team. Manage the admission process from notification to point of admission, ensuring compliance with healthcare policies and guidelines.