Admissions Officer at St John of God Health Care

, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

74417.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Data Entry, Interpersonal Skills, Multitasking, Prioritization, Attention to Detail, Documentation, Collaboration, Relationship Building

Industry

Hospitals and Health Care

Description

Your role at St John of God Subiaco Hospital You will be responsible for providing a highly professional standard of customer service to all hospital clientele and caregivers in the provision of admitting patients according to Admission Department work instructions. The role is offered on a Permanent full-time basis, working 38 hours per week, Monday to Friday. The Position: Facilitate all aspects of the patients’ pre-admission and admission including the following: Collation of all appropriate paperwork; Enter all relevant patient and booking data on the computer in an accurate and concise manner. Update the theatre booking information as subsequent communication is received from doctors' rooms to hospital; Seek information for the completion of the Patient Fee Estimate. Communicate any area of impact to the relevant operational area within the hospital. Liaise with theatre regarding theatre lists. Ensure appropriate documentation is allocated to the relevant operational area in a timely manner. Ensure the processing and signing off of patient documentation. Enter all relevant admission data on the computer in an efficient, accurate and concise manner. Facilitate all aspects of booking cancellations. Meet department phone and booking KPI’s as required. You will demonstrate excellent written and verbal communication skills with the ability to prioritise and multitask. To succeed you will possess accurate and efficient keyboard, computer and data entry skills and have a commitment to customer service with well-developed interpersonal and relationship building skills. Above all, patients will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $68,939 to $74,417 per annum plus 12% superannuation Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) Innovative Professional Development opportunities For enquiries contact Teshia Coe, Coordinator Patient Admissions on (08) 9382 9751 Position may be filled before closing date if a suitable candidate is identified Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

The Admissions Officer will facilitate all aspects of patient pre-admission and admission, ensuring accurate data entry and timely communication with relevant operational areas. Responsibilities also include managing booking cancellations and meeting departmental KPIs.