Admissions Outreach Coordinator at Social Science Services Inc. dba Cedar House Life Change Center

Bloomington, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

68200.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outreach, Admissions Support, Referral Development, Healthcare Services, Digital Marketing, Performance Metrics, Interpersonal Skills, Communication Skills, Organizational Skills, Time Management, Data Analysis, Teamwork, Integrity, Confidentiality, Problem Solving, Relationship Building

Industry

Mental Health Care

Description

Description Why You'll Love Us: The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high-energy, enthusiastic, respectful team who values the ideas and opinions of others. Salary range for this position is $50,000 - $68,200 / Annually. We offer the following benefits: Medical/Dental/Vision/Life Insurance 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary Employee Assistance Plan Vacation 2 weeks accrued per year initially, then incrementally more with longevity. Sick Leave - 48 hours. Holidays - 12 paid per year. What You'll Do: Job Functions Increase private health insurance inquiries and admissions through proactive outreach, partnerships, and referral development. Build and maintain strong relationships with private referral partners, including therapists, private practices, EAPs, healthcare providers, and community professionals. Conduct regular outreach visits, meetings, and follow-ups with referral partners to increase awareness of Cedar House services and private insurance options. Identify, develop, and manage online and digital referral sources that generate private insurance inquiries. Monitor and analyze website traffic, inquiry sources, and digital performance data related to private insurance admissions. Track and evaluate the effectiveness of Google Ads, Spectrum advertising, and other digital outreach efforts, in collaboration with vendors and internal staff. Coordinate closely with the Admissions Specialist, who handles all phone inquiries and intake processes, to align outreach efforts with admissions capacity and program availability. Ensure referral partners have accurate, up-to-date information regarding programs, admissions criteria, and private insurance access. Track outreach activity, referral source performance, and private insurance admissions outcomes. Prepare regular reports on inquiries, admissions, bed days, and private insurance revenue for the Director of Marketing and Development. Maintain clear boundaries between private insurance outreach activities and county-funded or Medi-Cal admissions. Maintain timely and reliable attendance. Perform life-saving measures when needed to protect the lives of Cedar House clients and employees. Other duties and/or responsibilities as assigned. Requirements What You'll Bring: Experience: 1-3 years of related experience in outreach, admissions support, referral development, healthcare services, or a related field. Experience working with performance metrics, growth targets, or referral tracking. Familiarity with digital marketing channels, referral platforms, or analytics tools preferred. Proficiency in Microsoft Suite. Education: Bachelor’s Degree in a related field. Complete continuing education and trainings as required by Cedar House, County, and State mandates. Maintain current CPR/First Aid/AED. Knowledge/Skills/Abilities: Uncompromising integrity and ability to maintain confidentiality. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. Ability to work effectively with diverse populations and professional partners. Comfort working with data, metrics, and performance reporting. Strong organizational, time-management, and follow-through skills. Self-starter with the ability to work independently and meet performance expectations. Ability to represent Cedar House professionally in community and partner settings. Team-oriented, adaptable, and solution-focused. Champions the mission, culture, and objectives of the organization. Demonstrates value and respect for all employees. High energy and enthusiasm. Performs effectively as a team player. Values the ideas and opinions of others and routinely collects their input as part of the decision-making process. PHYSICAL REQUIREMENTS The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions. While performing the duties of this job, the employee must be able to remain in a stationary position 80% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, etc. The employee must be capable of operating a computer and other office productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 20 pounds for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions. WORKING ENVIRONMENT The work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Responsibilities

The Admissions Outreach Coordinator will increase private health insurance inquiries and admissions through proactive outreach and partnerships. They will build and maintain relationships with referral partners and track outreach activities and admissions outcomes.