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Admissions - Patient Service Representative at GRMC Human Resources Department
Dededo, Guam, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical terminology, Computer experience, Insurance verification, Telephone communication, Interpersonal communication, Customer service, Team-building, Patient registration, Pre-certification, Data entry, Insurance coverage analysis, Benefit limit determination

Industry

Hospitals and Health Care

Description
Admissions - Patient Service Representative. Basic Purpose of the Job Under the direction of the Admissions Manager, the PSR is responsible for day to day monitoring of work flow in a specific area of patient registration and discharge. Acts as a resource to the staff for operational issues and to any other patient who needs assistance. Works with health insurance providers to determine coverage and benefit limits. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and The Joint Commission standards. Pre-registers and Pre-admits patients. They are responsible for verifying insurances; ensuring pre-certification number is obtained for certain procedures, estimating charges and collecting co-pays and deductibles. Minimum Education High school diploma or GED; Associate degree preferred. Required Skills, Knowledge, and Abilities Basic medical terminology Computer experience Insurance experience Strong telephone and interpersonal communication skills Outstanding customer service skills Team-building skills
Responsibilities
The Patient Service Representative monitors daily patient registration and discharge workflows while acting as a resource for staff and patients. They are responsible for verifying insurance coverage, obtaining pre-certifications, and collecting patient payments.