Full job description

Canadian University Dubai seeks a detail-oriented and service-focused Admissions and Registration Officer to support the effective management of undergraduate and postgraduate admissions and registration processes. The role plays a key part in ensuring a seamless transition from applicant to enrolled student, while maintaining full compliance with institutional policies and external regulatory requirements.

Key Responsibilities

Admissions Operations

Process and review undergraduate and postgraduate applications in accordance with approved admission criteria, institutional policies, and applicable regulatory standards.

Verify academic credentials, eligibility documentation, and supporting records to ensure accuracy, completeness, and compliance.

Prepare admission files and support the Admissions Manager with case escalation and committee submissions, as required.

Communicate professionally with applicants regarding application status, missing documentation, and admission conditions.

Registration and Enrolment Operations

Support student registration activities, including course registration, enrolment confirmation, and status updates in accordance with academic calendars and institutional regulations.

Coordinate with Academic Departments and Registration teams to ensure accurate course allocation and enrolment records.

Assist in resolving registration-related queries and issues in a timely and professional manner.

Regulatory Compliance

Ensure all admissions and registration decisions and related documentation comply with MOHESR and CAA regulations.

Remain informed of updates to admission and registration-related regulations and escalate relevant changes to the Admissions Manager, as required.

Coordination and Reporting

Maintain accurate and up-to-date applicant and student records within the Student Information System.

Support the preparation of admissions and registration reports, including applications received, offers issued, enrolments, and retention data.

Coordinate closely with Registration, Student Accounts, Marketing, and Academic Departments to ensure effective information flow and a smooth student lifecycle experience.

Student Engagement and Support

Provide clear, accurate, and professional guidance to applicants, students, and parents throughout the admissions and registration process.

Participate in enrolment activities, open days, orientation sessions, and recruitment events, as required.

Qualifications and Experience

A Bachelor’s degree from a recognized institution is required.

A minimum of two to four years of experience in university admissions, registration, or higher education administration is required, with UAE experience preferred.

Practical knowledge of MOHESR and CAA admission and registration frameworks and UAE secondary education systems is required.

Experience using Student Information Systems and CRM platforms is considered an advantage.

Skills and Competencies

Strong attention to detail with demonstrated capability in document verification and data accuracy.

Excellent written and verbal communication skills in English, with Arabic language skills considered an advantage.

Strong organizational and time management skills, with the ability to manage multiple priorities effectively.

Ability to work accurately under deadlines in a fast-paced academic environment.