Admissions Specialist PRN Emergency Department at Texas Health Resources

Azle, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Typing, Computer Navigational Skills, Attention To Details, Medical Terminology, Epic, Microsoft Office, Critical Thinking, Listening, Interpersonal Skills, Communication Skills, Telephone Etiquette, Empathy, Customer Service, Prioritization, Escalation

Industry

Hospitals and Health Care

Description

Admissions Specialist PRN Emergency Department We’re looking for qualified Admissions Specialist like you to join our Texas Health family. Work Location: Texas Health Azle, 108 Denver Trail Azle, TX 76020 Work Environment: Admissions Emergency Department Work Hours: PRN (as needed) rotating shifts Texas Health Highlights: At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work. 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row) Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running) “America’s Best Employers for Diversity” list by Forbes A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work Education H.S. Diploma or Equivalent Req Experience 1 Year Relevant Customer Service experience Req 2 Years Professional office/healthcare experience Pref Licenses and Certifications CHAA - Certified Healthcare Access Associate Upon Hire Pref And CPI - Crisis Prevention Intervention Training 90 Days Req Skills Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries. Excellent data entry, numeric, typing and computer navigational skills, with attention to details. Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs. Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills. Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership Supervision Individual Contributor #LI-J1

Responsibilities

This role involves promptly assessing patient requests using electronic and paper resources and responding to inquiries in the Emergency Department setting. The specialist must maintain a professional demeanor while handling stressful situations involving crime, behavioral health, and life or death scenarios.