ADMITTING CLERK at Colusa Medical Center

Arbee, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Customer Service, Data Entry, Interpersonal Communication, Financial Clearance, Patient Identification, Medical Billing Knowledge, Scheduling, Compliance Documentation

Industry

Hospitals and Health Care

Description

Description POSITION TITLE: Admitting Clerk DEPARTMENT: Admitting EMPLOYEE REPORTS TO: Admitting Supervisor SUPERVISES: N/A FLSA STATUS: Non-Exempt EMPLOYMENT STATUS: Per Diem (NOCS) 3:30pm-12am POSITION SUMMARY Under the direction of the Admissions Coordinator, the Admissions Clerk is responsible to facilitate the patient registration flow, including such activities as point of service patient identification; gathering demographic information; securing financial, third-party, and sponsorship data; obtaining required signatures and documents needed for compliance and appropriately collecting co-payment and reconciling cash. The Admissions Clerk admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; providing hospital and hospital services information. Attends to telephone inquiries from patients, Case Managers, Physicians, Social Workers and outside agencies. Processes financial clearance prior to admissions by contacting insurance carrier, thereby assuring payment before patients are admitted. Assists in maintaining the Admissions Department on a daily basis. Requirements POSITION QUALIFICATIONS High school graduate or equivalent experience and one (1) year customer service experience preferred in a Healthcare setting. Insurance verification experience and/or registration is preferred. Must possess good oral, written and interpersonal communication skills. JOB RESPONSIBILITIES: Pre-admits patients by receiving bookings from referring facilities and or physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database. Provides patients with information by explaining hospital admission policies and forms, time of admission, room selection, TV, visiting hours, telephone availability, cell phone restrictions; answering inquiries. Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions. May prepare admission folders by gathering admission paperwork for scheduled patients. Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts; distributing patient information literature. Verifies patient identify by checking identification; preparing and placing identification band on patient.* Ensures patient's arrival to hospital room and or testing area by assigning patient beds; notifying nursing unit of patient's arrival; calling volunteer to transport the patient to the assigned area. Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards. Accomplishes individual and team goals and objectives established by supervisor based on prior performance evaluation. Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors and other staff that are consistent with the Customer Service performance standards. Continually participates in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts. Demonstrates the ability to clearly and effectively communicate (to include reading, writing, and speaking) to all patients, family members, visitors and other staff members with the expectation that each employee, within the context of their specific job duties, can read, interpret, understand, and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed and information is shared appropriately. Accomplishes admissions and hospital mission by completing related results as needed. Maintain updated bed ability and enters patient admitting information on to Daily Census and routes printed copy to clinical departments via fax and Share Point. Maintain a professional appearance as outlined in the Colusa Medical Center Appearance Policy and project a business like decorum at all times with patients, visitors, physicians, clinical staff and team. Alerts necessary departments of admission and any special requirements via fax, Share Point and electronic health record. May assist in obtaining signatures for consents, etc. Answer phones; emails and perform any other duties pertaining to the Admissions Department.

Responsibilities

The Admitting Clerk facilitates patient registration by gathering demographic and financial data and securing necessary legal consents. They manage the patient flow from arrival to room assignment while coordinating with clinical departments and insurance carriers.