CUPE

Job Title: Admitting Clerk
Status: Temporary Part Time (10 Months)
Department: Patient Registration
Program: Health Information Mgmt
4 and 8 Hour Shifts; Days, Evenings and Weekends Schedule (Subject to Change)
Location: Lakeridge Health Port Perry
Wage Schedule: $30.020 - $31.640 per hour
Posting Reference: 2500002336
This position is open to all qualified CUPE staff throughout Lakeridge Health commencing August 7, 2025 and closing at 11:59 pm on August 14, 2025.

QUALIFICATIONS:

• Medical Office Administration Diploma or equivalent combination of education and experience;
• Demonstrated strong communication and interpersonal skills;
• Knowledge of EPIC Patient Access;
• Keyboarding skills of 35 w.p.m. (tested);
• Knowledge of medical terminology (tested);
• Proven ability to work well in a high paced environment with frequent interruptions;
• Proven ability to work with minimal supervision and to demonstrate initiative and be a self-starter;
• Physically capable of reaching, pulling, bending, walking, lifting, carrying frequently throughout the shift to accomplish tasks;
• Proven attention to detail;
• The ability to handle multiple tasks simultaneously, prioritization, organizational and time-management abilities;
• Must have satisfactory performance record;
• Demonstrated ability to provide excellent customer service when dealing with patients, colleagues, volunteers and other members of the community and public;
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
• Demonstrated understanding of and commitment to Lakeridge Health’s comprehensive safety program and practices including staff, patient, and environmental safety and participation in regular in-service education in this area.

Under the direction of the Manager Patient Registration and Central Booking, the Registration/ Admitting Clerk is responsible for office and clerical functions in the Emergency Department including: registering all Emergency patients, providing direction and information to ER patients and their families; utilizing EPIC Clinical Information System (CIS) for admitting and discharging patients; maintaining ER records, scanning documents, providing ED wait time passports to patients, documenting WSIB, collecting and documenting insurance information, creating financial forms and receiving payments, answering telephone inquiries and relaying accurate messages; morgue processes, and other related duties as required.