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Adoption Counselor at City of Memphis

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

68694.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Animal Care, Customer Service, Counseling, Behavior Monitoring, Record Keeping, Adoption Processing, Community Outreach, Animal Handling, Interviewing, Education, Socialization, Event Participation, Team Coordination, Communication, Safety Protocols, Training

Industry

Government Administration

Description

Salary Range: $45,796.46 - $68,694.60 Works under the general direction of the Animal Shelter Director to provide counseling to customers interested in adopting pets from the Memphis Animal Shelter (MAS). Greets and assists visitors interested in adopting animals. Conducts interviews and screens adoption applications. Recommends animals based on adopter lifestyles and preferences. Educates adopters on animal care, behavior, and training. Processes adoption paperwork and collects associated fees. Maintains accurate records of adoptions and animal profiles. Monitors animal behavior and reports concerns to medical or behavior staff. Handles, walks, feeds, and socializes animals as needed. Responds to inquiries via phone, email, and in person. Coordinates with shelter staff, volunteers, and rescue partners. Participates in adoption events and community outreach activities. Supports shelter operations, including cleaning and organizing. Follows safety protocols and proper animal handling procedures.

Responsibilities

The Adoption Counselor provides counseling to customers interested in adopting pets, conducts interviews, and processes adoption applications. They also educate adopters on animal care and monitor animal behavior.