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Respond to communications from the public, internal and external colleagues whilst ensuring the service is meeting its Care Act duties, through the provision of good quality information, advice, and guidance.
Through every interaction, apply the Prevent, Reduce, Delay principles of the Care Act to promote independence and wellbeing
To provide information, advice, and guidance to enable people, in person, on the telephone and by other mains of interactions, to self-assess and plan support to enable their wellbeing.
To provide first contact resolutions to people, through information, advice and guidance that is focused on identifying their strengths and how to maximise these strengths to meet their needs.
To enable people to identify and solve own problems through an approach that is person centred to them.

To maintain sound knowledge of local resources and services, to offer accurate, current information to people.

• Free on-going training opportunities upon registering as part of our commitment to you.
• Competitive Rates of pay
• In house payroll, providing weekly payments and support
• Enhanced DBS completed.
• Support and expert advice from an approachable, dedicated and friendly team
• An assigned dedicated & experienced consultant
• Various employment opportunities in your preferred geographical area

If you would like to find out more information about this role, or the other opportunities Semester.co.uk have available feel free to click the ‘Apply’ button**

Please refer the Job description for details