Develop in-depth knowledge of the Business Bank and provide insights that influence improvements to the business customer experience across Digital
Create analytical deep dives and dashboards that provide a unified view of our Digital ecosystem in order to track customer experiences, sentiment and interactions with AI Assistants
Use curiosity to understand and share real customer experiences, with impactful story telling or unique visualisations that can contribute to the design of Digital journeys and experiences
Use data wrangling methods, apply advanced statistical concepts and build predictive models to deliver analysis on customer segmentation and profiling that can infer recommendations
Communicate effectively and persuasively (verbal and written) to project teams and leader
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