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Advanced Engineer, Customer Support at Kulicke Soffa Industries Inc

Zhubei City, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Equipment installation, Troubleshooting, Hardware maintenance, Software support, Mechanical drawing interpretation, Electrical drawing interpretation, Machine setup, Process parameter tuning, Ball shear testing, Wire pull testing, Problem solving, Communication skills, Customer support

Industry

Semiconductor Manufacturing

Description

The candidate provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of K&S equipment and systems. Day-to-Day activities include: • On site installation of equipment including new equipment, upgrades and also system relocation • Providing troubleshooting for both hardware and software. • Providing responsive telephone and email support, ensuring customers' successful use of equipment • Performing basic buy-off and fine tune process parameters For this job, the candidate will need to have an Engineering degree/Technical Study and be familiar with the technical aspects of equipment with at least 2 years of relevant working experience. He/she should also have strong problem solving and excellent communication skills.

Responsibilities

The candidate will perform on-site installation, troubleshooting, and repair of K&S equipment and systems. They are also responsible for providing responsive technical support via phone and email to ensure successful customer equipment usage.