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Advanced Network and Systems Administration Analyst at Diebold Nixdorf

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Unified Communications, System Administration, Microsoft Teams Voice, Cisco, Nice InContact Center, Five9, Troubleshooting, Technical Support, Incident Management, System Compliance, Policy Enhancement, Customer Coordination, Operational Recommendations, Testing, Staging, System Enhancement

Industry

IT Services and IT Consulting

Description

We are looking for experienced System Engineer who will provide ongoing Unified Communications administration support including installation, maintenance and troubleshooting of hardware, software, applications and connectivity components. You will provide technical support and advice on the use of programming tools, systems and networks. Part of the role is complex support of various systems- Microsoft Teams Voice, Cisco, Nice InContact Center, Five9 across multiple locations. Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy / procedure enhancement, customer contact coordination and operational recommendations.

Responsibilities

Provide ongoing Unified Communications administration support including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components. Remediate daily incident tickets and enhance system operations across multiple locations.