DESCRIPTION

JOB TITLE: Advanced Software Engineer - PeopleSoft

• Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization’s selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
• May own high value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change-release, risk, and quality-management processes.
• Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.
• Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.
• Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
• Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.
• Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.
• Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.
• Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
• Provides technical advice to project teams and mentors less experienced staff to foster talent development.
• Performs other duties and tasks within the scope of the job summary
• May need to work outside of normal work hours, supporting operations on a 24/7 basis
• Travel may be required to other MTA locations or other external sites
• Observing the work performed by the contractor;
• Reviewing invoices and approving them if the work meets contractual standards;
• Addressing performance issues with the contractor when possible; and
• Escalating issues to other parties as needed