CLIENT CARE:

• Deliver exceptional care to clients, each and every day.
• Deal with any client complaints and concerns raised in the clinic.
• Ensure the client receives updates regarding patient care following any procedure.
• For any out of hours (OOH) or enhanced care, ensure the client is updated regarding patient care and wellbeing.

SKILLS, KNOWLEDGE AND EXPERIENCE

• Must be an RCVS registered vet surgeon.
• Able to demonstrate clinical leadership skills.
• Implementation of a progressive clinical culture.
• Able to work as part of a team.
• Experienced in delivering exceptional clinical care to clients and patients.
• Supports nurse consults and understands how this contributes to the performance and efficient operation of the clinic.
• Experienced in using coaching and influencing skills to get the best out of each and every colleague.
  Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required.