Adventure Cove Ride Operator at Columbus Zoo and Aquarium

Powell, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

16.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest service, Safety compliance, Verbal communication, Situational awareness, Attention to detail, Computer proficiency, Tablet proficiency, Teamwork, Public speaking, Conflict resolution

Industry

Museums;Historical Sites;and Zoos

Description

Overview Step Into the Action! Join the Adventure Cove Ride Operator Team! Position pays $16 per hour! Adventure Cove Ride Operators play a vital role in creating a fun, safe, and memorable experience for every guest. Our team values safety, teamwork, professionalism, and excitement as we operate the large rides and attractions throughout Adventure Cove. Whether you’re assisting children on gentle rides or operating thrilling attractions, this role offers a dynamic and rewarding adventure every day. Responsibilities Guest Experience & Engagement Create a welcoming and energetic atmosphere for all guests. Provide G.R.E.A.T. guest service through friendly communication and helpful guidance. Answer questions regarding ride rules, park policies, and general guest inquiries. Assist guests of all ages and backgrounds, including individuals with disabilities. Ride Operation & Safety Operate large attractions by following all standard operating procedures. Deliver clear, detailed safety instructions to groups using a microphone. Screen riders to ensure proper height, eligibility, and adherence to posted requirements. Confirm safety restraints are properly secured before dispatching the ride. Verify that the ride area is clear and secure before operation. Attention & Situational Awareness Remain attentive, alert, and ready to react quickly to any situation. Monitor ride cycles and guest behavior to ensure a safe environment. Work both independently and as part of a team across various ride locations. Support special events, including Adventure Nights and other evening operations. General Duties & Operational Support Maintain cleanliness and organization of the attraction area. Assist with boarding and unloading procedures. Adapt to schedule changes due to weather, attendance, or operational needs. Perform other duties as assigned to ensure proper ride operation, including helping with loading/unloading procedures, ride area organization, and communication with the operations team. Opportunity to train at additional ride locations. Qualifications Minimum Requirements Must be at least 16 years old. Must successfully pass all required certification tests; all certification training and testing are provided by the Zoo. Must have reliable transportation. Physical & Environmental Expectations Ability to stand for long periods of time. Comfortable working outdoors in varied weather conditions (heat, rain, etc.). Able to maintain appropriate employee appearance standards. Skills & Abilities Excellent verbal communication skills. Strong attention to detail and situational awareness. Basic computer and tablet proficiency. Ability to work courteously with diverse guests and team members. Scheduling & Compliance Must be available to work weekends, evenings, and holidays. Position is a seasonal position and not eligible for overtime pay. Subject to Drug Free Workplace Policy. Subject to criminal background and BMV checks.

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Responsibilities

The Ride Operator is responsible for ensuring guest safety and providing an engaging experience while operating large attractions. They must monitor ride cycles, enforce safety protocols, and maintain the cleanliness of the ride area.