PROJECT COORDINATION & PLANNING:

As an Operations Assistant, you will play a critical role in ensuring our trips run smoothly from planning through to execution. Your responsibilities will be split between back-end trip coordination, working with suppliers, working with our clients and then helping to solve on-project challenges as they arise.

KEY SKILLS & ATTRIBUTES

• Strong organisational and project management skills with the ability to juggle multiple tasks.
• Excellent communication skills to liaise effectively with internal teams, clients, and international suppliers.
• A proactive problem-solver with the ability to stay calm under pressure.
• Experience in travel coordination, logistics, or operational roles within tourism, education, or conservation is preferable, but not essential.
• A passion for sustainability, conservation, and adventure travel.
• Culturally aware and adaptable to different environments and team dynamics.
• Strong decision-making capabilities.
• Competence in using travel booking systems, spreadsheets, and project management tools, or a willingness to learn and history of fast learning curve capability.

REQUIREMENTS

• Minimum 1 year experience in operations, travel logistics, project management, or a related field.
• Experience working in travel, education, adventure tourism, or conservation preferred.
• Right to work in the UK.
• Willingness to undergo relevant training, including first aid and safeguarding.

• Assist in the logistical planning of trips, including booking accommodations, transportation, and activities.
• Maintain and manage trip itineraries, ensuring all elements are aligned with Flooglebinder’s sustainability ethos and safety standards.
• Liaise with suppliers, guides, and local partners to secure the best experiences and ensure smooth trip operations.
• Organise and manage pre-departure resources, such as risk assessments, travel documentation, and participant briefings.
• Work with schools, colleges, parents and participants to ensure all required pre-departure information has been captured and is readily available for where it is required.