REQUIRED EDUCATION, SKILLS, AND QUALIFICATIONS

• Qualifications and experience in variety of outdoor activities including at least two full and relevant instructorships such as RCI, CWI or ERCA preferred.
• Up to date First Aid qualification.
• Previous management role in a similar sized business with similar experience.

SKILLS

· Excellent leadership and management skills, with a willingness to lead by example.
· Teamworking skills and the ability to motivate and inspire others.
· Group facilitation skills.
· Excellent written and oral communication skills and the ability to establish a rapport with a range of people.

· Excellent customer service skills.

• Self-motivated individual with a “can do” attitude and a determination to succeed.

· Proven track record in achieving labour cost KPIs and an aptitude for numbers. Ability to manage a budget.

• Project management skills - ability to handle time-sensitive projects and working to deadlines.
• Genuine passion and enthusiasm for the hospitality and / or adventure industry and for providing exceptional service standards.
• Enthusiastic team player with excellent inter-personal skills.

· Decision-making skills and the ability to stay calm in difficult situations.
· Planning and organisational skills.
· Imaginative and innovative approach to work.
· Flexibility to meet business and customer needs.

An exciting opportunity has arisen for a dynamic and enthusiastic Adventure Manager to join Wildlands. This highly motivated individual will head the Adventure department for Wildlands.
Responsibilities:
· Develop new systems and strategies to ensure safe, successful and
profitable running of the Adventure Department.
· Responsible for the management, recruitment and monitoring of the Adventure team.
· Manage and oversee the Adventure team training, content, delivery standards and team development.
· Responsible for performance management / appraisal of all Adventure team members.
· Provide instruction in specialist areas relevant to the activities offered in Wildlands and keep your qualifications and skills up to date.
· Support adventure opportunities or adventure projects affiliated with Wildlands.
· Responsible for ensuring labour costs of the Adventure department meet budgeted KPIs.
· Responsible for planning appropriate programmes of outdoor activities for guests.
· Ensure Adventure team members adhere to safety regulations, that equipment and facilities are safe and that guests are clearly and professionally instructed in safety procedures.
· Monitor weather and environmental conditions.
· Provide strategic direction and guidance to management to ensure optimal effectiveness of the department.
· Attend and report at management and revenue team meetings.
· Assess risk and act upon any issues arising from this assessment.
· Purchase, check, maintain and prepare activity equipment.
· Deal with the financial management of the department, such as projections, costing, invoicing.
· Ensure up to date records for incident and safety audits, maintenance logs, Adventure team records / training and PPE safety logs are kept.
· Work closely with management in respect of insurance and other statutory requirements as well as working closely with other managers and department.
· Create and foster relationships with key industry experts and organizations, including Failte Ireland and the Adventure Travel Trade Association ATTA.