Advisor & Operations Manager at Fora

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

130000.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Entrepreneurial Mindset, Communication Skills, Project Management, Organizational Skills, Cross-Functional Collaboration, Problem Solving, Process Improvement, Data Analysis

Industry

technology;Information and Internet

Description

About Fora Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle. At the heart of Fora is our mission: to power the next generation of travel entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions. Our platform combines innovative technology with the human touch, offering: Best-in-class training programs to help agents develop expert knowledge, no matter their starting point. A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences. Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning. Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings. Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez, Jake Peters, and Evan Frank, Fora has experienced rapid growth, expanding to a team of 180+ full-time employees based in downtown New York City. Earlier this year, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital. This funding represents a vote of confidence in the enduring power of entrepreneurship, and secures our ability to build a category-defining travel brand. We have a vision for the future that leverages the best of humans and the best of technology to create the first truly unified platform for all travel needs - from staycation to the safari. We're proud of the recognition we've received, including: LinkedIn’s Top Startups List 2024 Fast Company’s Most Innovative Companies 2025 and 2023 Built In 2025 Best Places to Work And several "top agency" awards from our fantastic partners including Virtuoso, IHG, Four Seasons, and more Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally. About The Role We are looking for an entrepreneurially minded Advisor & Operations Manager, Fora X to serve as the operational owner and execution partner for Fora’s top-performing advisors, known as Fora X. This is a high-trust, high-impact role at the center of one of Fora’s most important advisor segments. As Advisor & Operations Manager, you will serve as a trusted advisor, thought partner, and force multiplier for the Head of Advisor Experience. The ideal candidate is a hands-on operator who brings structure to ambiguity, builds scalable processes, owns projects end-to-end, and drives cross-functional execution. This role reports directly into the Head of Advisor Experience and will work closely with other senior leaders across the organization as well as directly with our highest producing advisors. Key Responsibilities Strategy & Operations: Serve as a strategic thought partner and trusted advisor to the Head of Advisor Experience, providing insights, recommendations, and decision support on critical initiatives Own Fora X advisor operations across training, events, community, and integrity, ensuring a consistent, efficient, and high-quality experience for our top advisors Design, launch, and continuously improve programs and operating models that support top-performing advisors at scale Design and implement processes, dashboards, and KPIs that improve visibility, efficiency, and execution quality Project Management: Oversee Fora X programmatic offerings such as hosted conference allocations, exclusive trainings and event offerings working closely with the Advisor Events team Develop communication to Fora X advisors, including monthly newsletters Quickly adapt and pivot, translating insights and learnings into action with minimal direction. Manage timelines, stakeholders, dependencies, and follow-through to ensure work gets done Escalations & Integrity Handle highly escalated advisor, partner, and internal issues with sound judgment and discretion Anticipate risks, identify bottlenecks, and proactively solve problems before they escalate Uphold the standards, integrity, and expectations of Fora X Advisors Requirements Entrepreneurial mindset — a self-starter who thrives in ambiguity, moves quickly, and relentlessly seeks improvement Exceptional written and verbal communication skills, with the ability to distill complex analysis into executive-ready insights Proven experience leading cross-functional initiatives on aggressive timelines Highly organized, detail-oriented, and accountable, with strong ownership and follow-through Ability to influence without direct authority and collaborate effectively across teams Compensation Compensation for this role varies based on experience, with an indicative range of $90K–$130K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role. Additional benefits include: Unlimited vacation Health Insurance (including an option completely covered by Fora HQ) Dental & Vision Insurance Wellhub Memberships 401k plan with company match Commuter Benefits Supplemental Life Insurance Stock Options This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views. Our Values We’re forging our own path Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo. We’re stronger together Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers. We believe in technology We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers. We’re here to serve We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way. We mean business Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry. -- WORK AUTHORIZATION You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization. EQUAL OPPORTUNITY Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

Responsibilities

The Advisor & Operations Manager will serve as a strategic thought partner to the Head of Advisor Experience, overseeing operations for top-performing advisors. This includes designing and improving programs, managing communications, and handling escalated issues.