ADVISOR, SALES SUPPORT:

On behalf of our client, Procom is searching for an Advisor, Sales Support for a 12 month contract role. This position is a hybrid position with 3 days onsite at our client’s Stoney Creek, Ontario office.

ADVISOR, SALES SUPPORT - JOB DESCRIPTION:

In this role, you will be accountable for the development, implementation, and sustainment of processes and policies that support our contract rate market. You will play a critical role as we implement our harmonized services.

ADVISOR, SALES SUPPORT - MANDATORY SKILLS:

• Post-secondary education or equivalent experience with a minimum of 4 years work experience
• Excellent interpersonal and relationship-building skills
• Demonstrated ability to implement process changes
• Demonstrated ability to communicate effectively
• Strong analytical and critical thinking skills
• Proficiency with Microsoft Excel, PowerPoint, Word, and PowerBI
• Excellent communication skills

ADVISOR, SALES SUPPORT – NICE-TO-HAVE SKILLS:

• Experience with the contract customer market
• Experience working in a utility/government environment
• Project management experience
• Ability to facilitate meetings despite not being the subject matter expert
• Experience with updating, tracking, and communicating internal company procedures

• Work closely with account managers and stakeholders to identify areas of improvement for policies and processes
• Liaise between engineering/operations groups and sales to ensure consistent understanding and application of policies
• Develop internal procedures to enhance policy execution across various teams
• Lead the bi-monthly customer newsletter process, including facilitating meetings and preparing drafts
• Coordinate internal and external communications, including assigned company website pages
• Stay abreast of regulatory developments to inform necessary communication and act as the first point of contact for policy-related questions
• Deliver information sessions to account managers
• Maintain department SharePoint site with updated resources