Advisor Stakeholder Engagement at NSW Department of Customer Service
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

125720.0

Posted On

09 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT THE TEAM

Are you passionate about working as part of a team to contribute to a fair, quality and affordable rental market in NSW? If so, we have an exciting opportunity for you!
NSW Fair Trading is seeking an experienced project and stakeholder partnerships officer in to join the dynamic team in the NSW Rental Branch. This role provides a unique opportunity to contribute to coordination of key stakeholder consultation activities, as well as community engagement and education. The Rental Advisory and Delivery Unit works across Fair Trading, the Department of Customer Service, government agencies and external stakeholders to support the NSW Rental Commissioner and Fair Trading’s regulatory priorities for a fair and safe rental market.
Working closely with the Senior Partnership Coordinator you will support and coordinate stakeholder engagement, working groups, programs, events, projects and initiatives in line with the strategic communication and stakeholder plan, with a focus on legislative reforms and new rental laws in NSW.

WHAT WE NEED FROM YOU

Please submit your resume of no more than 5 pages, including a cover letter of no more than 2 pages, sharing your motivation for applying for the position and demonstrating your capability and relevant skills.
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Gabriella Schulzer via gabriella.schulzer@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: project management Monday 22nd September 2025 [9.59am]

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Coordinate the development, implementation and evaluation of strategic and operational stakeholder engagement plans, programs, projects and initiatives for the Rental Branch in a fast-paced environment.
  • Coordinate specific stakeholder outreach and education initiatives, dialogue and other forums of engagement to understand key concerns and issues and inform, review and enhancement of the NSW rental market and associated legislation.
  • Research, write, and produce high-quality text and visual content for presentations and Ministerial briefings.
  • Collaborate with key internal customers, stakeholders, and the communications team to ensure content aligns with the organisational engagement strategy.
  • Contribute to the project working groups and cross-government initiatives, and the development and evaluation of integrated engagement strategies to support key initiatives.
  • Develop and maintain strong relationships with internal and external stakeholders to enhance content understanding and engagement.
  • Monitor, document, evaluate, and report on the outcomes of engagement and project implementation, project plans and projects, providing recommendations for continuous improvement.
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