Start Date
Immediate
Expiry Date
27 Apr, 25
Salary
0.0
Posted On
28 Jan, 25
Experience
2 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Service Delivery, Fraud, Security, Operations, Business Opportunities, Financial Transactions
Industry
Financial Services
The work mode arrangement for the position is full-time on site
As a member and client experience advisory agent at Caisse desjardins de Drummondville, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization’s cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members’ and clients’ needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:
What we offer*
What you bring to the table
Communicates effectively, Situational adaptability, Tech savvy
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)
Unposting Date
2025-02-1