Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
As a Presales Solution Consultant you bring the passion for our technology to our clients. You understand how ServiceNow creates value for the business – combining solid technology knowhow with a strategic mind for business challenges.
Custom Application Development and Automation Solutions on the Now Platform is a rapidly growing focus area for ServiceNow. Since the Now Platform is now a leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms, members of this team will have an opportunity to drive this next growth engine for ServiceNow, along with support from the business unit, executive team, and sales.
Are you enthusiastic and curious to continuously understand, demonstrate, and prototype all the new features we release for our products twice a year? Can you convince and excite stakeholders from a technical to C-Level of a new idea? Then Solution Consultant is the right job for you!
ServiceNow is seeking a Presales Solution Consultant that is a customer facing domain expert, that drives innovative business solutions with our customers, by applying technical and business skills. This role is a Pre-Sales/Solution Consulting role that is well versed in architecting custom solutions to address business problems on the Now Platform (or similar platforms).
With this role you will join a growing team of highly motivated Solution Consultants that gives you the environment to drive innovative scenarios, learn and grow ongoing in dynamic environment.

What you get to do in this role:

• Drive innovative business solutions and digital transformation with our Enterprise customers in the region
• Consult with customers to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform
• Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development and validation of solutions on the Now Platform.
• Partner with Core Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients
• Be the platform subject matter expert and presenting at executive briefings, workshops and marketing events
• Architect and develop innovative solutions in collaboration with a cross-functional digital consulting team in a pre-sales environment
• Conduct architectural and/or technical workshops and/or Proof of Concepts/prototypes that may include enablement sessions
• Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform in an innovative way
• Work closely with Product Management on upcoming releases and provide feedback from customer interaction
• Keep on top of ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains

Qualifications

IN ORDER TO BE SUCCESSFUL IN THIS ROLE, WE ARE SEEKING SOMEONE WHO TYPICALLY HAS

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Proven experience (c. 8+ years) as a presales solution consultant
• Experience architecting and delivering complex cloud-based platform solutions
• Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle
• Deep knowledge of low-code, RPA, business process automation or API management
• Ability to work within, and lead, a multi-discipline team focused on delivering high-quality output in short timeframes
• Experience in third party integrations using web services, JDBC, file-based parsers, and basic comprehension of SQL and database concepts
• Ability to quickly understand new technology through instruction and self-training
• Strong enablement skills, including coaching and mentoring for technical roles
• Executive level presence and experience presenting to executive-level audiences
• Understanding of selling through partners
• Extensive travel across the region including to KSA
• Fluency in English and Arabic essential
  Additional Information
  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
  Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow

What you get to do in this role:

• Drive innovative business solutions and digital transformation with our Enterprise customers in the region
• Consult with customers to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform
• Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development and validation of solutions on the Now Platform.
• Partner with Core Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients
• Be the platform subject matter expert and presenting at executive briefings, workshops and marketing events
• Architect and develop innovative solutions in collaboration with a cross-functional digital consulting team in a pre-sales environment
• Conduct architectural and/or technical workshops and/or Proof of Concepts/prototypes that may include enablement sessions
• Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform in an innovative way
• Work closely with Product Management on upcoming releases and provide feedback from customer interaction
• Keep on top of ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domain