Advisory Solution Consultant - Technology Workflows

at  Servicenow

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
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Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Technology Workflow Solution Sales namely ITAM(IT Asset Management) or(and) SPM(Strategic Portfolio Management) solutions.

• ITAM : https://www.servicenow.com/kr/products/it-asset-management.html
• SPM: https://www.servicenow.com/kr/products/strategic-portfolio-management.html

You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

WHAT YOU’LL GET TO DO IN THIS ROLE:

• Drive innovative business solutions and digital transformation with our customers in our Central Region (Germany, Austria, Switzerland and Eastern Europe)
• Consult with customers to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform
• Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development and validation of solutions on the Now Platform.
• Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients
• Be the platform subject matter expert and presenting at executive briefings, workshops and marketing events
• Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform in an innovative way
• Work closely with Product Management on upcoming releases and provide feedback from customer interaction
• Keep on top of ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Proven experience as a solution consultant/architect, ideally combined with Pre-Sales experience
• Experience architecting and delivering cloud-based platform solutions, ideally within the ITAM (IT Asset Managment), SPM (Strategic Portfolio Management) or PPM (Project & Portfolio Management)
• Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle
• Knowledge of low-code, business process automation or API management
• Ability to work within, and lead, a multi-discipline team focused on delivering high-quality output in short timeframes
• Experience in third party integrations using web services, JDBC, file-based parsers, and basic comprehension of SQL and database concepts
• Ability to quickly understand new technology through instruction and self-training
• Strong enablement skills, including coaching and mentoring for technical roles
• Executive level presence and experience presenting to executive-level audiences
• Understanding of selling through partners
• Fluency in both English and German
  Additional Information
  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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