AF-FIN-I-TY (NOUN):

1. a natural compatibility
2. the name on our doors
   We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!
   Are you seeking a career that offers endless potential and makes a difference in the community? Look no further! As an Advisory Team Lead at Affinity Credit Union’s Melfort and Kinistino Advice Centres, you’ll be an integral part of facilitating the remarkable member experience we strive for in the fast-changing banking industry.

What you’ll do

• Focus on quality of member experience by aligning sales targets, cross-selling and driving employee engagement
• Deliver member-centric sales coaching and serve as development resource for employees at the location
• Look after day-to-day operations of the advice centre
• Manage change within the department, advice centre and the credit union
• Ensure adherence to Risk & Compliance strategies
• Monitor performance of the team, ensuring effectiveness through cost, volume, service and sales tracking and benchmarking
• Advance the well-being of real people while deepening current member relationships and recruiting new members

What you’ll get

• The training and mentorship you need to be great in your role
• A competitive salary, plus variable incentive pay
• A comprehensive total rewards package including health and dental benefits, a pension plan and health spending account
• Countless opportunities to advance your career within the credit union

What you’ve got

• Post-secondary diploma or degree in a related field plus 3 years of related experience, or an equivalent combination of education and experience
• Ability to lead, engage and coach employees, set clear expectations and hold team accountable
• Experience in making product and service recommendations and referrals
• Advanced knowledge of Affinity’s products and services
• Advanced digital literacy across a broad range of digital channels and devices

So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring!
This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.
Posting Close Date: September 21, 202

• Focus on quality of member experience by aligning sales targets, cross-selling and driving employee engagement
• Deliver member-centric sales coaching and serve as development resource for employees at the location
• Look after day-to-day operations of the advice centre
• Manage change within the department, advice centre and the credit union
• Ensure adherence to Risk & Compliance strategies
• Monitor performance of the team, ensuring effectiveness through cost, volume, service and sales tracking and benchmarking
• Advance the well-being of real people while deepening current member relationships and recruiting new member