Advocacy Specialist at HealthEZ

Edina, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

27.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medical Terminology, Organizational Skills, Communication Skills, HIPAA Regulations, Care Management Processes

Industry

Insurance

Description

Job Details Job Location: Minnesota - Minneapolis, MN 55439 Salary Range: $23.00 - $27.00 Hourly The Opportunity HealthEZ is seeking an Advocacy Specialist to join our Care Management team at HealthEZ! This individual must be extremely organized and be an advocate for our members and clients. What You’ll Do Provides concierge service to members Work directly with our clients and provide stellar customer service Assist vendors and members with Medical Management requests/questions Open authorized case management files Open and monitor Advocacy Cases as appropriate Partner with Care Coordinator Manager to implement processes to ensure goals are met Assist case managers with various duties Monitor Intake phone line All other duties as assigned by Care Coordinator Manager or Clinical Director Qualifications What We Expect from You Associates Degree/ Medical Assistant Certificate preferred Ability to summarize patient histories and treatment plans by reviewing medical records Follows and understand HIPPA regulations 3+ years of customer service or direct client experience Medical Terminology knowledge Previous experience in care management processes preferably in a health plan Strong Organizational, written and communication skills Excellent customer service skills We make healthcare EZ! Additional Opportunity Details: Target Hourly Rate Compensation Range for this role is $23.00-$27.00* * Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role. Employee benefits are part of the competitive total rewards package that HealthEZ provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more. HealthEZ recognizes its responsibilities under federal, state, and local laws requiring non-discriminatory employment practices. All employment decisions, practices and procedures will be carried out without regard to race, color, creed, religion, sex (including pregnancy), sexual orientation, national origin or ancestry, age, marital status, disability, family status, status with regard to public assistance, or any other characteristic protected under applicable local, state, and federal laws. HealthEZ is proud to be an equal opportunity employer.

Responsibilities

The Advocacy Specialist provides concierge service to members and assists clients with medical management requests. They also monitor advocacy cases and support case managers with various duties.