JOB DESCRIPTION

Cargo Warehouse Operative (Fixed Term)
(37.5 hours per week shift work)
Department name: Cargo
Are you interested in growing your career with Ireland’s only 4 star airline? We are looking for a Cargo Agent to join our growing Cargo Department. We’re the department that manages all Cargo for all IAG airlines in Ireland – Aer Lingus, British Airways, Iberia and Vueling. Based in Dublin Airport you will have responsibility for handling the wide variety of life saving medical products, pharmaceuticals and other valuable cargo that simply must make that flight on time. You will be trained in a career with great opportunities to grow as part of the wider global IAG Cargo operations.
In addition to a comprehensive benefits package, we offer you the opportunity to grow your career with one of Ireland’s most iconic brands. Take a look below!

YOUR QUALIFICATIONS & KEY CRITERIA:

• A full clean EU Driving Licence is required
• Comfortable working with IT Applications with basic keyboard skills
• Strong communication skills both written and verbal with a proven ability to present facts clearly and objectively
• A high level of energy and enthusiasm combined with the ability to learn new skills quickly
• Proven ability to deliver excellent customer service with a strong attention to detail
• Proven ability to work on own initiative while contributing effectively as part of a team
• Strong interpersonal skills with the ability to build and maintain positive working relationships
• Fluent in English, both written and spoken
• Eligible to live and work in the EU
• Provide 2 verifiable references
• Able to pass a strict airport security vetting procedure which includes a 5 year background check* or be in possession of a current airside pass for Dublin Airport

EDUCATION:

• Leaving Certificate (preferred)

· A variety of shifts over a 24/7 timeframe
· Maintaining quality customer service by following organisational standards
· Projecting a professional, courteous and friendly image to the customer, both internal and external and
responding to queries in a timely and effective manner
· Contributing to team effort by accomplishing related tasks
· Providing customer feedback to Line Management
· Preparing cargo shipments for onward flights across the world and receiving inbound cargo from global origins.
· Ensuring that all cargo preparation tasks are handled in a timely and accurate manner
· Completing Health and Safety, Security and operational training as required
· Ensuring proper Health and Safety, Security and operational practices and procedures are adhered to