Company Description
Recognized as the #1 Best Canadian Hotel in Travel + Leisure’s 2024 World’s Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city’s sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.
The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property’s prestigious grounds as the Top 25 Most Magnificent Gardens in the World.
Job Description

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous experience in a Spa preferred
• Certification from an accredited school of Aesthetics required
• All professional licenses are to be current
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
  Additional Information

• Consistently offer professional, friendly and engaging service
• Perform nail and cosmetic services in a safe, comfortable, and hygienic manner
• Perform facials on guests using safe and professional techniques
• Maintain an ample inventory of all products necessary to perform all facial, manicure and pedicure services
• Sell and restock professional all retail products
• Assist guests regarding hotel facilities in an informative and helpful way
• Maintain cleanliness of work area and of all equipment used
• Book and schedule appointments as required
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned
  Qualifications