Aesthetician / Laser Technician
Location: Dallas, TX (The Hill)
Job Type: Full-time, minimum of 40+ hours a week.
Compensation: This role is a fully based commission role, with a $30 per hour guarantee rate
Schedule/Availability: Clinic Operating Hours (as posted on website) including mall holiday extended hours and weekend availability
Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS:

• Requires repetitive movement and standing for long periods of time.
• This work is performed in a retail environment that requires the ability to walk short distances, lift and carry inventory, and move clinic equipment.
• Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 35lbs.
• Frequently talking and listening to clients in person and on phone.
• Requires the ability to operate medical devices that provide laser and thermo services, as well as standard office equipment such as phones, keyboards, computers, and touch screen devices.
• Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus.

REQUIRED EXPERIENCE:

Aesthetician: 1 year

QUALIFICATIONS:

• Customer service is our #1 priority, must have exceptional communication and problem-solving skills.
• Current State Aesthetician License and Laser Certification (Laser Hair Removal highly preferred)
• 2 years of experience in Skin Care/Aesthetics and customer service preferred
• Able to work weekends and 40+ hours per week.
• Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services.
• Polished, natural, and professional demeanor.
• Outgoing personality yet calming presence.
• Intuitive to the customer’s needs to ensure Skin Laundry standards are always met.
• Attention to detail in following company medical standards and protocol.
• Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance.

Creating Curated Client Experiences aka “the dance"

• Customize no-downtime laser facials treatments and skincare routines based on guest needs, while celebrating the success of their Skin Laundry journey

ABOUT THIS EXCITING ROLE:

The Skin Laundry Aesthetician is responsible for providing innovative laser treatments and exemplary customer care. Our ideal candidate will be able to speak to their selling and consulting skillset, while having a proven track rate in a sales and/or KPI-driven environment. Reliability, high attention to detail, and an outgoing and confident sales approach are amongst the qualities we seek. Experience using CRM databases (such a Zenoti) is a plus.
This following job description is not intended to be an exhaustive list of all responsibilities that an Aesthetician may encounter on a day-to-day basis. With a spirit of teamwork and continuous improvement, Skin Laundry expects all employees to help in additional areas when needed and Skin Laundry reserves the right to change the scope and/or responsibilities of any role with or without notice as business necessitates.
Reports To: Clinic Manager

RESPONSIBILITIES INCLUDE:

Creating Curated Client Experiences aka “the dance”

• Customize no-downtime laser facials treatments and skincare routines based on guest needs, while celebrating the success of their Skin Laundry journey.

  Supporting Store Operations Success

• Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business.

• Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations.
• Establishes adequate staff to ensure timely patient visits.
• Strong communication skills, ability to multitask, and comfortability with computer/store systems.
• Establishes and maintains effective client retention processes.