EXPERIENCE

• Minimum two years’ experience in office administration, including record keeping, and bookkeeping.
• Prior experience in affordable housing practices is preferred.

KNOWLEDGE SKILLS AND ABILITIES

• Ability to apply principles of commonsense.
• Ability to read, speak and write the English language with proper use of grammar, diction and style.
• Excellent customer service skills with the ability to communicate courteously, professionally, effectively and tactfully.
• Ability to operate office equipment (copier, scanner, fax & phone system and computer). Strong working knowledge of Microsoft Office Word, PowerPoint, Outlook; basic working knowledge of Excel.
• Ability and willingness to work with families, elderly and/or those who are disabled.
• Basic math skills in addition, subtraction, multiplication, division and percentages.
• Strong organizational skills.
• Ability to maintain confidentiality with personnel and resident information.
• Ability to attain basic knowledge of HUD Multi-family handbook and Section 8 housing within one year of employment.

ADDITIONAL WORK REQUIREMENTS

• N/A

Physical and Mental Requirements

• Ability to remain stationary for extended periods of time.
• Hand-eye coordination.
• Hand and finger dexterity.
• Near visual acuity.
• Ability to stoop, bend and lift arms over head.
• Ability to move freely about the office.

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

Education, Training, and Licensure/Certification*

• High school diploma or equivalent required; additional business courses preferred.
• Associates degree in business administration preferred

• Perform a range of office and customer service functions in accordance with the Affordable Living property, the Affordable Living division and contractual requirements.
• Perform receptionist and clerical duties including but not limited to answering phones, sorting mail, faxing, scanning documents in computer, preparing resident correspondence, maintaining/inventorying supplies and making bank deposits.
• Assist with leasing functions including respond to inquiries, provide information, conduct apartment tours, assuring forms/applications are complete and accurate. Assist Property Manager with applicant background checks and welcoming residents to the community.
• Process HUD forms and rental payments utilizing program software; maintain appropriate records/files for resident leases and rent payments.
• Assist Manager in resolving resident concerns and complaints; maintain appropriate documentation and assure follow-up with resident.
• Maintain filing and organization relevant to office functions.
• Assist Manager in performing apartment inspections and move-ins.
• Manage calendars, schedule and coordinate meetings and appointments as necessary.
• Scan invoices and enter data into the voucher system for payment.
• Manage the property in the absence of the Property Manager for short periods of time.
  _____________:Job Qualifications
  *

Education, Training, and Licensure/Certification*

• High school diploma or equivalent required; additional business courses preferred.
• Associates degree in business administration preferred.