Africa Talent - Operations Lead Senior Manager at Deloitte

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management Direction, Strategic Planning, Policy Implementation, Daily Operations Oversight, Stakeholder Management, Financial Analysis, Budgeting, Financial Reporting, Risk Mitigation, Legal Processes Oversight, Relationship Management, Data Interpretation, Resource Mobilization, System Development, Client Facing, Cultural Diversity Appreciation

Industry

Business Consulting and Services

Description

Company Description About Africa Talent Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa in order to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent. The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges. Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent - is where you will find unrivalled opportunities to succeed and realize your full potential. This new team is a true encapsulation of hybrid work whereby you gain access and exposure to learn from and engage with colleagues in South Africa and across Europe, while working virtually from your local Deloitte office, or from home. The learning consultant is key to the continued development of our Africa Talent Professionals and key to the value we add to making our clients responsible businesses. Being a quickly growing division also brings ample opportunities for personal growth in the role. What’s in it for you? • An ever dynamic and growing internal scaleup with a purpose • The stability and trustworthiness of a purpose driven global brand, ready to build your own future and add to Africa’s prosperity • Being the driver of Africa Talent’s day-to-day operations • A competitive package of benefits • A hybrid work environment with possibility to work at home some days • A driven and ambitious team that looks to you for making the team tick Job Description The Operations lead will be accountable to CEO for the following: Provide management direction including contributing to the development of strategic plans and the development and implementation of policies. Oversee daily operations across Africa Talent, working with the respective Leaders across the business to ensure sustained and optimized performance. Ensure that team virtual connections and security is maintained and working smoothly through regular system checks and managing the relationships with key stakeholders in Africa and with the receiving Member firm. Together with the CEO, build and maintain mutually beneficial global relationships across the member Firm network to ensure that the strategic objectives of Africa Talent are driven Be able to evaluate business performance by analysing and interpreting data and metrics. Lead annual planning, pricing, and budgeting process including allocation of financial resources, financial reporting, while contributing to resource mobilisation. Manage financial management and reporting for programme and institutional expenditure against approved plans/budgets. Ensure timely development, refinement and upgrading of financial and operational management systems to ensure effective and robust management Africa Talent’s financial reporting. Ensure mitigation of risks through accurate maintenance of accurate financial reporting and risk mitigation strategies to ensure alignment with all Deloitte’s requirements. Provide oversight on administration and operational functions that fall under enablement support Oversea the risk and legal processes with Africa Talent which include but are not limited to the DTIC. incentives, Companies Act requirements, Global member firm requirements to operate as a centre and provide services to other member firms. Qualifications CA (SA) or MBA or Relevant Commercial/Science or Technology Postgraduate Degree from a recognised university. Be a member in good standing registered with a relevant professional body. Skills Required: 8- 10 years relevant working in a related or client facing role. Possess strong financial management experience and skills including but not limited to budgeting/forecasting and, stakeholder management. Previous demonstrated experience as a commercial leader. Demonstrated experience working within a global network where your focus has been on working across member Firms to build and maintain mutually beneficial relationships and to ensure operational effectiveness in the model. Be proficient in accounting systems, grants, and financial management systems. Have knowledge and experience in design, implementation and monitoring systems of financial management, controls, and accounting systems. Have demonstrable experience in relationship management across a professional services organization. Have ability to link financial results to programme and operational performance drivers and provide value add insights to an organization. Previous experience in a client-facing role within a Consulting or professional services organisation Exceptional communication skills, both written and verbal Able deliver multiple engagements on time and within budget Demonstrated experience working across different cultures in a global network which has provided you with an appreciation for diversity inclusive of cultural diversity and local BEE regulations. Proven ability to make decisions and the right judgement calls in complex projects and situations. Creates a culture of trust, ownership and accountability across teams and projects. On the job coaching for managers and professional staff and taking accountability for multiple large engagements. Manages large engagement / multiple engagement deadlines holistically, identifying risks and escalating. Drives continuous improvement. Custodian of the business, shaping offerings that we need to proactively take to the market. Additional Information At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent. Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements. Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information. To help you look out for potential recruitment scams, here are some Red Flags: Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies. Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process. Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand. If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email. Videos to Watch - Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements. Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information. To help you look out for potential recruitment scams, here are some Red Flags: Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies. Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process. Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand. If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email. At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups. We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive. If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.

Responsibilities

The Operations Lead will report to the CEO, providing management direction, contributing to strategic plans, and overseeing daily operations across Africa Talent to ensure optimized performance. This role involves building global relationships, leading annual planning, budgeting, financial management, and ensuring compliance with operational and legal requirements.