Olympus Australia is on the lookout for an enthusiastic and results-driven After-Sales Account Manager based in Melbourne, to manage and grow our service contract market share across the Southern region.
In this role you will be responsible for generating new service contract agreements by developing and implementing service contract sales calls, account plans of existing Olympus customers and the identification of their service contract needs. Helping facilitate solutions that with strengthen and grow a profitable service contract market across our Medical portfolio.

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A comprehensive Job Description is available on our Careers page.

• Identify and qualify new service contract opportunities within hospital accounts across a designated territory.
• Develop and implement service contract sales calls and account plans to strengthen relationships and grow profitable market share.
• Pursue service contract leads, analyze customer needs, and offer tailored solutions that showcase the benefits of Olympus Service.
• Negotiate and close new service contracts, aligning with both customer and company goals.
• Present Service Head Agreement reviews and manage timely service contract renewals.
• Provide support to both Sales and Corporate Accounts teams for service contract lead generation and ongoing customer follow-ups.
• Maintain up-to-date service contract details in SAP, ensuring accurate information is communicated and applied.
• Stay informed on competitors and industry trends to enhance Olympus’ service offerings.
• Achieve weekly and monthly targets for service contract proposals and customer satisfaction.