After Sales Service at Powerplus Group Pte Ltd
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

15 Nov, 25

Salary

3500.0

Posted On

16 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mandarin, Market Opportunities, English

Industry

Other Industry

Description

REQUIREMENTS:

  • At least 2 years of experience in similar industry.
  • Initiative and self-driven to achieve Group’s objectives.
  • Proactive in identifying market opportunities and problem-solving.
  • Proficient in English and Mandarin, including local dialects.
  • Technical knowledge of heavy construction machinery is an added advantage.
  • Able to communicate with all levels of people, verbal and written.
  • Keenness to listen and a team-player.
  • Willingness to travel.
Responsibilities
  • To attend enquiries of machinery breakdown, local and overseas.
  • To administer a procedure of equipment breakdown and follow-up actions.
  • To liaise and report to factory on the machinery breakdown.
  • To convey solution on machinery breakdown to buyers and end users.
  • To co-ordinate and attend product warranties and claims.
  • To source suppliers local and overseas of spare parts at regular intervals to update price information and inventory.
  • To ensure the maintenance and upkeep of fleet of machinery and premises in showroom condition.
  • To ensure the inventory control of spare parts/components to support the rental and sales of machinery in Singapore market.
  • To liaise maintenance schedule for aftersales staff to buyers and end-users in Singapore.
  • To ensure proper documentation for ISO procedures and statutory requirements.
  • Service-oriented and ensure customers/end-users receive a good buying experience.
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