Aftercare Coordinator at PTSD Foundation of Americ

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

20.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Follow-Up, Engagement, Mentorship, Case Management, Resource Navigation, Documentation, Data Collection, Crisis Management, Risk Mitigation, Interpersonal Communication, Problem-Solving, Time Management, Collaboration, Ethical Conduct, De-escalation, Accountability

Industry

Non-profit Organizations

Description

PURPOSE OF ROLE The Aftercare Coordinator is responsible for supporting Camp Hope alumni as they transition from the Camp Hope Program into independent living, employment, education, and community reintegration. This role ensures continuity of care, sustained recovery support, and reduced risk of relapse, homelessness, or crisis through structured follow-up, mentorship, case management, and connection to community-based resources. The Aftercare Coordinator serves as a key bridge between residential programming and long-term stability, reinforcing Camp Hope’s mission of healing, hope, and sustainable recovery for combat veterans. CORE RESPONSIBILITIES A. Alumni Follow-Up & Engagement * Conduct monthly follow-ups with past program participants for a minimum of 12 months post-discharge. * Maintain consistent communication through phone, text, email, and scheduled check-ins. * Track alumni progress related to housing stability, employment, education, sobriety, and mental health. * Identify early warning signs of relapse, disengagement, or instability and initiate timely interventions. B. Mentorship & Transition Support * Provide structured mentorship to residents, with particular focus on the first 6 months following program completion. * Support veterans in navigating identity shifts from interim housing to independent living. * Reinforce recovery principles, accountability, and healthy coping strategies. * Coordinate with peer mentors and program staff to ensure alignment of support strategies. C. Case Management & Resource Navigation * Assist veterans with navigation to community-based resources, including: * Housing and sober living options * Employment and vocational training * VA and non-VA healthcare services * Mental health and substance use treatment * Legal, financial, and benefits assistance * Develop individualized aftercare plans based on veteran needs and goals. * Serve as a liaison with external providers, agencies, and partner organizations. D. Documentation, Notes & Data Collection * Maintain accurate, timely, and professional case notes and records in designated data systems. * Ensure proper documentation of follow-ups, referrals, interventions, and outcomes. * Support data collection efforts tied to grants, reporting requirements, and program evaluation. * Assist with tracking alumni outcomes to support continuous quality improvement. E. Crisis Management & Risk Mitigation * Respond to alumni crises, including relapse risk, mental health emergencies, housing instability, or safety concerns. * Coordinate with internal leadership, clinical partners, emergency services, and community providers as appropriate. * Participate in crisis de-escalation, safety planning, and referral to higher levels of care when needed. * Document all crisis interventions in accordance with organizational policy. QUALIFICATIONS & COMPETENCIES Minimum Qualifications * High school diploma or equivalent required. * Experience working with veterans, individuals in recovery, or vulnerable populations preferred. * Strong interpersonal communication and mentorship skills. * Ability to maintain accurate documentation and manage caseload responsibilities. * Basic computer proficiency and familiarity with data entry systems. Preferred Qualifications * Associate’s or Bachelor’s degree in Social Work, Counseling, Psychology, Human Services, or related field. * Prior experience in case management, peer support, transitional housing, or recovery programs. * Understanding of PTSD, substance use disorders, and veteran reintegration challenges. * Experience working with VA systems or community-based veteran resources. Core Competencies * Crisis de-escalation and problem-solving skills. * Strong boundaries and ethical conduct. * Organizational and time management skills. * Ability to work independently while collaborating with a multidisciplinary team. * Commitment to Camp Hope’s mission and values. SALARY * A portion of this position’s compensation is supported by grant funding. While the organization actively seeks ongoing funding to sustain all programs and roles, adjustments to funding streams may require modification to salary allocations, duties, or position structure. The organization will make reasonable efforts to identify alternative funding or role alignment when feasible. * Starting Compensation: $15.00 per hour. Upon successful completion of the 90-day introductory period, including satisfactory performance and continued organizational need, the position is eligible for an adjustment to $20.00 per hour. Compensation adjustments are subject to performance evaluation, funding availability, and leadership approval. BENEFITS * Medical, dental, and vision insurance * Employer-sponsored life and disability coverage * Retirement plan participation, if applicable * Paid time off and organizational holidays * Employee assistance or wellness programs * Training and professional development opportunities Benefit offerings, waiting periods, employer contributions, and eligibility requirements are governed by official plan documents and may be modified in accordance with organizational policy and applicable law.

Responsibilities

The Aftercare Coordinator supports Camp Hope alumni in transitioning to independent living, employment, and community reintegration through structured follow-up, mentorship, and case management. Key duties include conducting monthly alumni follow-ups for at least 12 months, tracking progress, identifying warning signs, and connecting veterans with necessary community resources.