Aftercare State Manager at Dutton Automotive

Port Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Aftermarket Sales, Multi-site Management, CRM Systems, Performance Tracking, Interpersonal Communication, Sales Mentoring, Customer Journey Management, Gross Profit Analysis, Conversion Metrics, Compliance Management, Strategic Planning, Relationship Management

Industry

Automotive

Description

Company Description Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services. Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe. Dutton Automotive is a Co-Major Partner of Essendon Football Club and currently operates from 21 dealerships throughout Australia. We currently have over 300+ staff nationally and are growing! Job Description We are after a HIGH preforming AFTERMARKET MANAGER for 5 sites in Victoria. Uncapped earnings! This is a standalone role responsible for sales generation through the proactive sale of aftercare products Fast paced high preforming sites with huge earning potential, experience is necessary Volume dealerships that you will be selling to all leads from salespeople Reporting to management and striving for targets Selling all protection products, auto electrical devices and scratch and dent memberships High volume. High expectations. High reward If this job sounds like you’re ready to take the next step in your career and into a serious earning role, we want to see your resume today! Only experienced candidates will be considered This role will see you: Identify and capitalise on opportunities across new and pre-owned sales channels to increase product penetration Lead and mentor sales teams to elevate aftermarket conversion and product awareness Deliver a premium, tailored customer journey from initial engagement through to post-delivery Drive continuous improvement in customer relationships, ensuring a consistently high level of satisfaction and ongoing engagement across the full customer journey. Ensure best practice across processes, compliance and service delivery to ensure consistent quality and adherence to standards. Qualifications Ideally you will have: Proven success in aftermarket/aftercare sales within the automotive industry (essential) Demonstrated ability to manage and grow multi-site operations autonomously A highly adaptable communicator and strong interpersonal skills capable of influencing diverse teams and dealership environments Strong understanding of commercial drivers of the business, including gross profit, margins and conversion metrics Advanced capability across CRM systems, reporting tools, and performance tracking Willingness to travel between multiple dealerships sites across Victoria Availability to work a 5-day roster, including Saturdays Additional Information Benefits & Perks: Salary package in line with experience A 'paid day of leave' to celebrate your Birthday Access to our Employee Novated Lease Program Access to a fully funded EAP Program to support you and your family Exclusive access to PitStop offering direct access to shopping discount codes and discounted gift cards, helping you save while you shop! At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.

Responsibilities

Responsible for driving sales of aftercare products across five Victorian sites by identifying opportunities in new and pre-owned sales channels. The role involves mentoring sales teams to increase product penetration and ensuring a premium customer journey and service delivery.