Afterhours Client Service Center Department Manager, VP at Morgan Stanley

South Jordan, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Team Management, Project Leadership, Resource Deployment, Training Development, Risk Management, Continuous Improvement, Relationship Building, Commercial Thinking, Operational Budgeting, Culture Carrier, Core Values Representation, Diversity and Inclusion, Volunteerism, Innovation, Collaboration

Industry

Financial Services

Description

Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There's ample opportunity for innovation, deep learning and career progression for those who show passion and grit in their work. And we proudly give back to local nonprofit organizations in the Columbus community by offering up our unique skillsets, thousands of volunteer hours and dedicated financial support. - Develop staff, lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, during overnight hours - Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development - Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required to ensure incoming day-shift leadership are aware of any needs - Strong relationship building skills serving as a role model for client service - Ability to think commercially, understand the impact of initiatives, risks on the operational budget - Experience in managing teams, enhancing control, continuous improvement and reducing operational risk - Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you - Must obtain Series 99 license within 6 month of start date - At least 6 years' relevant experience would generally be expected to find the skills required for this role At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. United States (All States) It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

Develop staff and lead projects while managing resources during overnight hours. Set direction and expectations for the team, ensuring effective training and knowledge transfer to enhance team output and development.