Aftermarket Program Manager at Carrier

, , United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Product Management, Sales, Customer Service, Contract Administration, Quote Modeling, Documentation, Training, Customer Support, Continuous Improvement, Sales and Marketing Initiatives, Problem Solving, Presentation Skills, Attention to Detail, Transport Refrigeration, Fleet Maintenance

Industry

Wholesale Building Materials

Description

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About the position We are looking for a Program Manager to lead and coordinate all aspects of the BluEdge maintenance and service contract programs, from initial quote through end-of-coverage. Working closely with our team and dealer channel partners, you will manage quote modeling, documentation, training, and customer support. In this role, you will play a key part in driving continuous improvement and expanding our customer pipeline. Role Responsibilities Design and enhance maintenance and service contract offerings to meet customer needs and drive growth. Lead contract administration, including setup, negotiation, and successful implementation. Conduct regular contract reviews with customers and stakeholders to ensure compliance and satisfaction. Optimize and maintain quote models and pricing tools for accuracy and efficiency. Analyze and report key program metrics, costs, and trends to leadership for strategic decision-making. Collaborate on sales and marketing initiatives, creating impactful support tools and delivering training through online modules and live presentations. Identify challenges and implement solutions, driving continuous improvement across processes and customer experience. Basic Qualifications Bachelor’s Degree with 3 years experience in program management, product management, sales, aftermarket and/or customer service, or Associate Degree with 5 years experience in program management, product management, sales, aftermarket and/or customer service. Preferred Qualifications (nice to have) Other qualifications you may have that would be beneficial in this role include: Experience with Salesforce (asset). Advanced skills in Microsoft Excel, including fluency with VLOOKUPs and Pivot Tables. Ability to quickly learn and multitask. Enthusiasm toward and ability to solve problems. Strong presentation skills. Great attention to details. Experience in transport refrigeration & fleet maintenance (asset). Additional information Immigration sponsorship is not supported for this position. Benefits Employees are eligible for benefits, including: Health Care benefits: Medical, Dental, Vision; wellness incentives Retirement benefits Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. This position may be entitled to short-term cash incentives, subject to plan requirements. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 12/22/2025 Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.

Responsibilities

The Program Manager will lead and coordinate all aspects of the BluEdge maintenance and service contract programs, from initial quote through end-of-coverage. Responsibilities include contract administration, optimizing quote models, and collaborating on sales and marketing initiatives.