Aftermarket Sales and Service Coordinator at Eriez

City of Canning, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Coordination, Customer Record Maintenance, Order Processing, Quotation Preparation, Stakeholder Support, Account Management, Attention To Detail, Responsiveness, Organisational Skills, Administrative Skills, Communication, Problem Solving

Industry

Machinery Manufacturing

Description

About the Business Since 1942, Eriez has been more than a company—it’s a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Epping, VIC. It’s not just the cutting-edge tech; it’s the Eriez spirit. Here’s why we’re not your average separation technology powerhouse: Magnetic Magic: Our magnetic separation tech isn’t just science; it’s sorcery. We make metals dance, particles align, and impurities vanish Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition Material Maestros: Handling materials isn’t a chore; it’s an art form About the Role We are seeking a motivated Aftermarket Sales & Service Coordinator to support and coordinate sales activities across the Western Australia region. You will play a pivotal role in supporting sales processes, maintaining customer records, processing orders, and ensuring timely responses to customer enquiries from representative agents, resellers, distributors and end-users. Key responsibilities will include: Coordinate and support sales activities across the WA aftermarket business Prepare and submit accurate quotations and respond to customer enquiries in a timely manner Enter, process and confirm customer orders Expedite orders to meet delivery commitments Maintain product sales records and customer account data Support internal and external stakeholders including agents, resellers, distributors and end-users Provide high-quality account support and follow up to ensure customer satisfaction Accuracy, attention to detail and responsiveness are essential to maintaining customer confidence and protecting margin integrity. You are organised, customer-focused and confident in managing sales processes and customer accounts. You will bring the following: Certificate in an engineering discipline with a minimum of 3 years’ relevant industry experience Proven ability to successfully manage customer accounts A strong understanding of sales processes Strong organisational and administrative skills High attention to detail and accuracy Effective written and verbal communication skills A proactive approach to solving problems and preventing errors If you are a technically capable and commercially aware professional seeking a stable and impactful role within an established industrial organisation, we want to hear from you. Apply today with your resume and cover letter to with 5 reasons why we should hire you. At Eriez, you will join a global leader known for innovation, reliability, and world-class engineering. We offer: A supportive, collaborative team culture Opportunities for professional development Exposure to leading technologies and key industry partners A role with variety, challenge, and meaningful impact Competitive salary and benefits

Responsibilities

The coordinator will support and coordinate sales activities across the Western Australia aftermarket business, which includes preparing quotations, processing orders, and expediting deliveries to meet commitments. Key duties also involve maintaining accurate product sales records and customer account data while providing high-quality support to agents, resellers, distributors, and end-users.