Are you passionate about driving operational excellence, delivering top-tier customer service, and unlocking revenue opportunities through strategic spare parts management?
At nZero, we’re looking for a dynamic and proactive Aftermarket Sales Technician to join our growing team. This role is key to ensuring our customers receive ongoing value long after their systems are delivered — through tailored spare parts solutions, seamless service support, and exceptional follow-through.

REQUIREMENTS

• Experience in directly handling clients with any commercial queries
• Ability to read and understand Technical drawings / P&IDs
• Competency in Office 365
• Excellent numeric and analytical skills
• Full/clean Driving licence
• Small Project/Internal Sales Management experience
• Very high attention to detail
• Good communicator (written/verbal).
• Good interpersonal skills – able to gain confidence & trust of our clients.
  Job Type: Full-time
  Pay: Up to £35,000.00 per year

Licence/Certification:

• Driving Licence (required)

Work Location: In perso

RESPONSIBILITIES

• Ensure every System Integration Project leaves nZERO facilities with a comprehensive Spare Parts List.
• Work closely with customers to ensure sufficient budget allocation for spare parts.
• Tailor spares offerings to meet unique customer needs.
• Identify sales opportunities from our installed base and existing customer relationships.
• Follow up directly on spares and service quotes to close sales.
• Review Service Visit Reports to uncover upsell and replacement opportunities — maximizing Self-Generated Sales (SGS).
• Support timely payments and maintain healthy cash flow terms.
• Maintain high customer satisfaction with a professional, proactive approach — driving repeat business.
• Help develop and manage a Strategic Spares Offering Service.
• Monitor and maintain minimum stock levels for service consumables.
• Make it easy for customers to buy from nZERO — reduce friction, increase trust.
• Propose and support marketing initiatives to grow sales.
• Negotiate and manage supplier agreements for discounted reseller pricing.