Aftersales Account Handler at Vixen Surface Treatments Ltd
SOTT9, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

31 Aug, 25

Salary

30000.0

Posted On

31 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Opportunities, Customer Service

Industry

Marketing/Advertising/Sales

Description

SKILLS & EXPERIENCE REQUIRED:

  • Positive can do attitude
  • Experience in delivering great customer service.
  • Demonstrated ability to work in a busy work environment.
  • Team player attitude and self-discipline to follow through.
  • Business acumen to understand and recognize business opportunities.
  • Organisational skills
  • Ability to prioritise
  • People skills and building rapport over emails & telephone calls
  • Effective communicator both internally & externally.
    The right person for the role is key! So as long as you have the correct drive and determination to succeed, no experience is necessary as full training will be given.
Responsibilities

RESPONSIBILITIES

  • Assist customers with their aftersales inquiries and provide exceptional customer service.
  • Manage accounts by ensuring timely follow-ups and maintaining accurate records.
  • Communicate effectively with clients to understand their needs and offer suitable insurance solutions.
  • Utilize negotiation skills to resolve issues and enhance customer satisfaction.
  • Collaborate with team members to streamline sales administration processes and improve overall efficiency.
    Job Types: Full-time, Permanent
    Pay: £25,000.00-£30,000.00 per year

Additional pay:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Benefits:

  • Company events
  • Company pension
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In perso

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