Aftersales Advisor at Stratstone Porsche Cambridge
Cambridge CB22 7QD, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 25

Salary

27072.36

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ownership, Accountability

Industry

Outsourcing/Offshoring

Description

With full training available from our dedicated Learning and Development team, you don’t need automotive experience to be successful. You’ll just need to:

  • Be an excellent communicator
  • Be happy to work to set objectives and within agreed timescales.
  • Self-motivated, organised with a strong attention to detail.
  • Work collaboratively as part of a smaller & wider team
  • Approach the role with passion
  • Take ownership & accountabilit

How To Apply:

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Responsibilities
  • passionate about exciting your customers each day and believe in going above and beyond to exceed their expectations.
  • Support our customers who phone to make bookings for vehicle servicing and repairs or general enquiries.
  • Respond to customer enquiries across other channels, such as e-mail, SMS, live chat, and social media.
  • Help us maintain strong customer relations by proactively contacting customers after their visit to our Porsche dealership.
  • Work collaboratively with other departments to ensure our customer receives an outstanding level of service.
  • Provide key support to our dealership colleagues by maintaining accurate customer and vehicle data.

With full training available from our dedicated Learning and Development team, you don’t need automotive experience to be successful. You’ll just need to:

  • Be an excellent communicator
  • Be happy to work to set objectives and within agreed timescales.
  • Self-motivated, organised with a strong attention to detail.
  • Work collaboratively as part of a smaller & wider team
  • Approach the role with passion
  • Take ownership & accountability
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