Aftersales Advisor - Swindon Ford at Allen Motor Group

Swindon, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

33500.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience, Organisational Skills, Administrative Skills, Attention To Detail, Customer Service, Computer Software Systems, Upselling, GDPR Compliance

Industry

Retail Motor Vehicles

Description

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Swindon. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility: Updating customers on their vehicle and any potential work that needs to be done Ensuring all recorded information is accurate and stored correctly Booking vehicles into the workshop Achieving set performance targets by upselling products Ensuring adherence to all GDPR guidelines But don't just take our word for it, see what Ash, one of our Aftersales Advisors has to say about the job! - https://youtu.be/YZZ5ddKnMjI This position is offered on a Full-time permanent basis, 46.33 hour working week Monday – Friday & 1 in 3 Saturday’s, £30,620 basic salary and an OTE of £33,500 reporting to the Aftersales Manager. Do I need experience? No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are: Excellent organisational and administrative skills A full UK driving licence Great attention to detail A background in customer service would be highly advantageous Experience using computer software systems Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including: 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service Fantastic discounts on MOT’s, services and parts Life assurance benefit, at no cost to yourself £1,000 refer a friend scheme Full training and support to develop and progress your career with Allen Motor Group At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now

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Responsibilities

The Aftersales Advisor is responsible for consulting customers on vehicle servicing, providing updates on required work, and booking vehicles into the workshop. They are also tasked with achieving performance targets through upselling and ensuring accurate data storage in compliance with GDPR.